Yes indeed they can treat people very differently, as I mentioned before from my several examples (from all over Britain) it appears that some get visas quickly and some have to wait, and you can not really tell how long it will take. Indeed it seems to differ a lot without there always seeming to be a clear reason and many I know feel the decision can be influenced by personal feelings. At least, in the U.K. you do have the free legal aid that you referred to, which we don't here. But, we only had to wait 5,5 months and are not complaining.
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