Haven't stayed in the Royal Kenz 'cos I tend not to book packages and it's not a hotel that appears on 'accomodation only' sites (though I believe you can book directly with the hotel) - I agree from what I know of the areas that it's a very good choice too. Royal Kenz, Kanta and Marhaba Palace seem to rank highest among British Tourists. The Riu hotels seem to fare well too - though, personally I'd never choose all-inclusive in Tunisia - it's a waste of money when there are so many cheap places to eat outside of the hotel and the hotel drinks are hit-and-miss. The 'star' system for Tunisian hotels can throw most first-timers because (in my opinion) a 5/4* hotel in Tunisia is not as you would expect elsewhere and many people come back disappointed. I think this is especially the case in winter when, again, people may expect hot weather and lively hotels - and, again, may be disappointed on both counts. I don't think Tunisia is a destination for people who want hotel-based holidays - its appeal lies outside of the front gates!!
Rachael - there are recent and more positive reviews of Soviva on the tripadvisor website, and I think thay have recently undergone some renovations, so it may well have improved. I would still advise you to avoid the food though!!! I'm sure you'll have a fab time anyway.
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